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Thank you for all the written reviews and fantastic testimonial videos received. They are a wonderful endorsement for the expertise delivered by our staff. We hope they also provide an insight into the personal experience future customers can expect when you choose to use our services.
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5 STAR CUSTOMER REVIEWS
Here are a selection of independent reviews from some of our customers.
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“I only have one word to describe you guys and that is Brilliant!! Moving is never easy, however, you managed to help me rent the perfect house and make all the process so enjoyable. You called me to keep me updated and never left any of my messages unanswered. Catherine has the most amazing personality; she is so lovely. I was also able to view the property at 7:30PM, most other agents would have rescheduled but you didn’t. You know how to go the extra mile and have an exceptional customer service! I will highly recommend you guys anytime....”
ALESIA PETRESCU - Dartford
“"As first time buyers we were completely overwhelmed when we first started looking for a house. We had no idea what we were looking for or what the process would entail. Thankfully, Robinson Jackson were fantastic from start to finish - helping us to work out exactly what we were looking for, keeping us updated on new houses that matched our criteria and being flexible to meet our needs when viewing properties. The branch matched us to a vendor who was looking to move as quickly as we did, which was brilliant. They supported us throughout the entire process, always available to give advice and ensuring that the everything moved as quickly and as stress-free as possible. We would recommend Robinson Jackson to anyone looking to buy or sell their house - the team are so friendly and helpful ,and we're so glad they were part of this experience. We will definitely be using them when we come to sell our house! " ...”
Amee Patel - Dartford
“With four properties all bought and rented out through Robinson Jackson, it was imperative that I could trust the staff and work in partnership with them to find the best properties and tenants. From the start of the process it was clear that Robinson Jackson offered a professionalism that I hadn’t found elsewhere and for which I have been very grateful. Thank you to the management team for complete peace of mind during the whole process....”
Anthony Bache - Catford
“We have used Robinson Jackson to buy our first house and now we have sold it through them as well. I have to say both experiences have been first class. Everyone we dealt with throughout the process have been professional, knowledgeable and personable. We have been kept up to date regularly and it has made the whole experience feel seamless. We're grateful for such a great experience. Thank you all....”
Antonie Labuschagne - Welling
“We have dealt with many estate agents in the area regarding our sale and purchase and these guys were by far the best. They are amazing with people and worked tirelessly for our sale, always with a happy face and open honest discussion. Would highly recommend! Thanks for making it happen!...”
Becky & Nando - Bexley
“After enduring the excruciating disappointment of having a sale fall through after 7 months of waiting with a different estate agents and solicitor, it has been an absolute pleasure having the team at Robinson Jackson see me through the second attempt! Fast efficient & knowledgeable. Absolutely thrilled to pick up my keys from them. Thank you all so much!...”
Carina Pedrica - Plumstead
“We would recommend Robinson Michael & Jackson, Gravesend to everyone. We found ourselves needing to sell within a tight deadline and had a bad experience with an online estate agent. RMJ gave us our confidence back in the whole process, they were honest and professional and the entire team worked to get a buyer within our deadline. Communication was fantastic all the way through. Excellent Service...”
Catherine Hoggarth - Gravesend
“Great service by Robinson Jackson. The agents fully manage my property as I live outside of London, they were particularly good at finding the best tenants. The advice I have been given was excellent. Any difficulties with the process were smoothly sorted by the team, from dealing with trades people for maintenance issues to helping me understand the lettings process & all the legal requirements. I was really impressed with all the helpful staff and would certainly recommend them....”
CATHY CONSTABLE - Orpington
“Excellent service friendly and professional, all calls answered quickly and all inquiries responded to in a timely manner. The photos that were taken were high quality and showed the house off to a high standard. House sold 2 days after being put on the market. Would recommend the service to anyone thinking of selling. Thanks for your help...”
Clifford Poke - Bexleyheath
“Very impressed by the Robinson Jackson team at our local branch (Northumberland Heath). They were extremely helpful, and the sales progressor we had in charge of our property was a delight to deal with. She very often gave us information/feedback even before our conveyancer did which was very welcome especially as first time buyers. Can't recommend them enough...”
Daniel Juba - Northumberland Heath
“We are delighted that we chose Robinson Jackson estate agents to sell my mother-in-law's bungalow in Bexley. We chose from 4 local estate agents and opted for this company on the basis of the positive inital meeting with Kevin. We were delighted with the valuation and the advice we received about the best way of selling the property. We were kept fully informed about viewings and offers. We had some offers which didn't result in a sale but ultimately we had a realistic offer which we were happy to accept. It was heartening to be able to negotiate a range of commission levels based on the final sale price achieved. Every member of staff at this estate agency has impressed with their consummate professionalism and integrity. We felt that we were in safe hands and we would have no hesitation in recommending their services....”
David Gartrell - Bexley
I only have one word to describe you guys and that is Brilliant!! Moving is never easy, however, you managed to help me rent the perfect house and make all the process so enjoyable. You called me to keep me updated and never left any of my messages unanswered. Catherine has the most amazing personality; she is so lovely. I was also able to view the property at 7:30PM, most other agents would have rescheduled but you didn’t. You know how to go the extra mile and have an exceptional customer service! I will highly recommend you guys anytime.
ALESIA PETRESCU
Dartford
"As first time buyers we were completely overwhelmed when we first started looking for a house. We had no idea what we were looking for or what the process would entail. Thankfully, Robinson Jackson were fantastic from start to finish - helping us to work out exactly what we were looking for, keeping us updated on new houses that matched our criteria and being flexible to meet our needs when viewing properties. The branch matched us to a vendor who was looking to move as quickly as we did, which was brilliant. They supported us throughout the entire process, always available to give advice and ensuring that the everything moved as quickly and as stress-free as possible. We would recommend Robinson Jackson to anyone looking to buy or sell their house - the team are so friendly and helpful ,and we're so glad they were part of this experience. We will definitely be using them when we come to sell our house! "
Amee Patel
Dartford
With four properties all bought and rented out through Robinson Jackson, it was imperative that I could trust the staff and work in partnership with them to find the best properties and tenants. From the start of the process it was clear that Robinson Jackson offered a professionalism that I hadn’t found elsewhere and for which I have been very grateful. Thank you to the management team for complete peace of mind during the whole process.
Anthony Bache
Catford
We have used Robinson Jackson to buy our first house and now we have sold it through them as well. I have to say both experiences have been first class. Everyone we dealt with throughout the process have been professional, knowledgeable and personable. We have been kept up to date regularly and it has made the whole experience feel seamless. We're grateful for such a great experience. Thank you all.
Antonie Labuschagne
Welling
We have dealt with many estate agents in the area regarding our sale and purchase and these guys were by far the best. They are amazing with people and worked tirelessly for our sale, always with a happy face and open honest discussion. Would highly recommend! Thanks for making it happen!
Becky & Nando
Bexley
After enduring the excruciating disappointment of having a sale fall through after 7 months of waiting with a different estate agents and solicitor, it has been an absolute pleasure having the team at Robinson Jackson see me through the second attempt! Fast efficient & knowledgeable. Absolutely thrilled to pick up my keys from them. Thank you all so much!
Carina Pedrica
Plumstead
We would recommend Robinson Michael & Jackson, Gravesend to everyone. We found ourselves needing to sell within a tight deadline and had a bad experience with an online estate agent. RMJ gave us our confidence back in the whole process, they were honest and professional and the entire team worked to get a buyer within our deadline. Communication was fantastic all the way through. Excellent Service
Catherine Hoggarth
Gravesend
Great service by Robinson Jackson. The agents fully manage my property as I live outside of London, they were particularly good at finding the best tenants. The advice I have been given was excellent. Any difficulties with the process were smoothly sorted by the team, from dealing with trades people for maintenance issues to helping me understand the lettings process & all the legal requirements. I was really impressed with all the helpful staff and would certainly recommend them.
CATHY CONSTABLE
Orpington
Excellent service friendly and professional, all calls answered quickly and all inquiries responded to in a timely manner. The photos that were taken were high quality and showed the house off to a high standard. House sold 2 days after being put on the market. Would recommend the service to anyone thinking of selling. Thanks for your help
Clifford Poke
Bexleyheath
Very impressed by the Robinson Jackson team at our local branch (Northumberland Heath). They were extremely helpful, and the sales progressor we had in charge of our property was a delight to deal with. She very often gave us information/feedback even before our conveyancer did which was very welcome especially as first time buyers. Can't recommend them enough
Daniel Juba
Northumberland Heath
We are delighted that we chose Robinson Jackson estate agents to sell my mother-in-law's bungalow in Bexley. We chose from 4 local estate agents and opted for this company on the basis of the positive inital meeting with Kevin. We were delighted with the valuation and the advice we received about the best way of selling the property. We were kept fully informed about viewings and offers. We had some offers which didn't result in a sale but ultimately we had a realistic offer which we were happy to accept. It was heartening to be able to negotiate a range of commission levels based on the final sale price achieved. Every member of staff at this estate agency has impressed with their consummate professionalism and integrity. We felt that we were in safe hands and we would have no hesitation in recommending their services.
David Gartrell
Bexley
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