1. Affordable rent

Before you start looking at any properties, you should usually work out how much rent you can afford. As well as the rent, you'll need a deposit equal to six weeks rent and funds to cover our administration fees.


2. Register with us

Sign-up to our email alerts and you will receive new properties to rent as they appear first on our website. You can also register directly with our Letting Centres by contacting them directly.


3. Finding the right property

Our Lettings Centres cover a wide geographical area across South East London and Kent, looking after all types of properties. Let us know what you are looking for and where, and we'll send you details of properties to rent that match your requirements.


4. Managed property?

When looking at a selection of properties to rent, you can opt for a rental that is managed by a property management team. This will give you reliable support if something goes wrong with the accommodation.


5. Tenancy application

At this stage our reservation, referencing and administration fees need paying. Once this money has been received, we will draw up a tenant application form and start to process all the necessary paperwork.

To see our administration fees, click here.


6. Referencing

We carry out thorough identity and reference checks, and you will be asked to come into our office with photographic ID and a council tax or utility bill valid within the last three months. You'll also be asked to sign the application form. You will not be able to rent a property if you fail to produce one of these documents.


7. Tenancy agreement

Once you have found a property you wish to rent, you will need to revisit our office to sign the Tenancy Agreement. At the same time, you will need to pay approximately one month's worth of rent plus a security deposit. If we are managing the property, we will secure your deposit with a Government backed deposit scheme.


8. Moving in

As soon as the Tenancy Application is signed and all monies have cleared with us, you can collect the keys to your new home. Remember to transfer all the bills over to your name and take meter readings as soon as you move in.


9. Rent collection

We will advise you about the date when your rent will be collected. We will provide you with a standing order form when you sign the Tenancy Agreement, making your payment automatic.


10. Peace of mind

We have prepared a full guide to living in a rented property, which you can download here.

For maintenance and emergency numbers click here.


For a FREE valuation or general advice contact your local branch today

All of our branches are open until late, even on Sundays.

To make sure we turn enquiries into viewings, we are available 8am to 8pm, seven days a week. Our longer opening hours are a huge advantage when selling a property. Ask a member of staff to show you their diary on a Sunday and you’ll be amazed by the number of appointments.