Personal service drives sales

As a service-led company it's fantastic to be able to help more customers than ever before, demonstrating that people prefer the personal approach.

The Robinson Jackson Group is selling an average of 11 houses every single day - a figure that's no surprise given the increased number of properties we currently have for sale, versus the same period last year.

Every home we sell starts with a free, no-obligation valuation and you can request a valuation for your property online 24 hours a day, 365 days a year. Our knowledge and advice has been requested by almost 3,600 homeowners already this year - people who have invited us into their homes to value their property. We don't take this level of trust lightly and thank everyone who has made Robinson Jackson their preferred estate agent

"We have already valued more homes this year compared to the same period in 2016, and have organised more than 5,000 property viewings every month for our customers," comments Owner Partner Vince Hedges. "In addition, the number of properties coming to market and potential buyers registering with us is looking very healthy indeed - heartening reading for anyone looking to buy or sell a property in late spring and early summer."

Returning to the theme of choice, home movers have a lot to feel positive about - more choice of properties for sale, more choice of competitive mortgages and more property-related services to choose from than ever before. "It is clear that the general public has, and always will, appreciate the more personal approach," adds Vince. "When you consider a property is usually someone's biggest asset, why settle for an impersonal, substandard service?"

"What's coming through strongly is the desire to use an estate agent who is there in person, in the community. Our customers love being able to drop in or pick up the phone and check the progress with a familiar member of staff. The peace of mind attached to an established and accountable company is what homeowners need when they are trusting us with an asset worth hundreds of thousands of pounds. Selling a home isn't a quick eBay or Amazon deal - you can't get a refund or request an exchange if you're unhappy. Selling is a complex legal transaction with a careful courtship of buyers. Every home we sell deserves to be handled with kid gloves and customers treated as individuals, not file numbers," concludes Vince.

If you'd like to know how we look after our customers at The Robinson Jackson Group, book a free no-obligation valuation today with your local branch.


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