Once an offer is accepted, it will take a few months for the sale to complete and the ownership to be transferred. During this period the legal and mortgage arrangements are put into place and any properties’ associated to your sale or purchase will be coordinated by us.

sales progression circle


Your personal Sales Progressor will call you to introduce themselves. They will liaise with the mortgage lenders and help coordinate both parties’ solicitors from behind the scenes for hassle-free sales progression.

You will find their role to be invaluable as they keep a close eye on ‘the chain’ and help manage expected timescales. Your friendly Sales Progressor will be on hand to answer any questions you may have.

If you don’t like the idea of dealing with call centres, then you’ll really appreciate the personal service provided.


A successful sale or purchase can be reliant on the instruction of an efficient and experienced solicitor. Our associated legal team comes highly recommended, with most of our clients using Cook Taylor Woodhouse (CTW) – for both their sale and purchase.

Our Sales Progressors work very closely with the solicitors at CTW and as a result, our customers benefit from fewer delays and quicker sales and/or purchases.

If you decide to use CTW, we may receive a referral fee. Please note, this will not add any additional costs to the fees quoted directly by the service provider. In fact, CTW are happy to honour a 'no sale, no fee' policy exclusively for Robinson Jackson customers.




CTW is an independently-owned firm of solicitors that has roots going back 80 years. It is one of the country’s top 10 law firms (based on conveyancing transactions). Fees are fixed and are offered exclusively to Robinson Jackson customers on a 'no sale, no fee' basis.

Requesting a quote is simple and FREE. CTW will send you an information pack that includes a quote for their fees and stamp duty costs, if relevant.