Guide for Landlords

 

Guide for Landlords

We understand that successful property investment requires informed decision-making. That’s why we’ve created a dedicated investor knowledge base - your guide to property investment and guide to being a landlord. Explore expert-led videos covering key topics to help landlords invest smarter, live better, and manage their portfolios with confidence. Click to watch an introduction to our investor series.

Invest Smarter, Live Better: Services for Your Lifestyle

Explore our services designed for the demanding investor community. Maximise returns, minimise hassle, and protect your time to live life to the fullest.

Prefer to watch? Press play on the video above for a quick overview or keep reading for the complete guide.

Services for Your Lifestyle

What kind of landlord are you? Time-rich and hands-on? Or stretched and ready to delegate? Whether you want to self-manage or prefer your property looked after by professionals, The Robinson Jackson Group offers a service that matches your lifestyle and your goals.

Designed for today’s demanding investor community, our services help make your buy-to-lets work harder. We focus on delivering stronger returns, reducing hassle, and protecting your income. That gives you the freedom to enjoy life to the fullest.

We support thousands of landlords every year with three flexible service levels. Here’s how they compare.

Fully Managed: Maximum Support, Zero Hassle

Landlords who want a seamless, fully supported experience.

Our fully managed service is built for investors who want their time back while knowing their portfolio is in expert hands. It’s a true end-to-end solution:

- Property marketing on major portals

- Tenant sourcing and enhanced referencing

- Rent collection and arrears handling

- 24/7 tenant contact and maintenance coordination

- Free mid-tenancy inspections every six months

- End-of-tenancy deposit negotiation (if we carried out inventory & checkout)

You stay informed, not involved. Our experienced property managers proactively protect your asset, manage relationships, and ensure legal compliance. That gives you freedom to live life on your terms with total peace of mind.

Part Managed: A Balanced Approach

Best for Landlords who do not want to chase payments but prefer to handle property access themselves.

With part-managed support, we take care of all financial admin:

- Rent collection and prompt transfers

- Arrears chased by our team

- Marketing and referencing included

You remain responsible for arranging maintenance and inspections. This gives you control over costs and contractor selection. Many landlords combine this service with our optional Rent & Legal Protection for added security.

Let Only: You Take the Reins

Best for experienced landlords who have the time and are comfortable with DIY management. Please note that choosing ‘let only’ means you are on call to your tenants 24/7. A scenario most investors want to avoid.

Let Only is a tenant-find service:

- We market your property professionally

- Carry out viewings and referencing

- Set up contracts and secure the deposit

Once the keys are handed over, the rest is down to you. That includes rent collection, property care, legal compliance, and repairs. It’s leaner on cost, but heavier on time commitment.

*Note: Our Rent & Legal Protection policy is not available with this service.*

Optional Add-Ons for All Service Levels

Add extra protection to any package:

- Deposit Protection: We register your tenant's deposit with a government-backed scheme

- Tenancy Agreements: Professionally drafted legal contracts

- Inventory Reports: Independent documentation of property condition

- Compliance Certification: Book safety inspections with qualified engineers

Ready to Invest Smarter?

Whichever level of service you choose, we’re here to help you minimise hassle, maximise your returns, and protect what matters most, your time!

Our teams understand the pressures and potential of today’s buy-to-let market. That’s why thousands of landlords trust The Robinson Jackson Group to manage their property with expertise and care. Join our investor community and invest smarter so you can live life to the fullest.

Speak to our lettings specialists today and start investing smarter, to live better.

Landlord Service Levels FAQs

It depends on how much involvement you want. Fully Managed is ideal if you want peace of mind. Let Only suits experienced landlords.
Yes, you can switch to a higher level of service at any point if your circumstances change.
No, you handle repairs yourself. We manage the financial aspects only.
Fully Managed. It offers total coverage and the greatest convenience.
No. Many of our landlords live elsewhere in the UK or abroad. We handle everything on your behalf.
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Guide to letting your property

Selecting the right agent for you should not be a difficult decision. Although you may find agents ability to deliver expert support, long-term, can vary. As a Landlord, you need to trust the agent to guide you through every step of the lettings process and manage your property once a tenant moves in. This is particularly important given the amount of new government legislation frequently introduced. Many carry hefty fines for non-compliance. The wrong choice can be costly, so please consider an agency's reputation carefully.

Over-valuing and setting an unrealistic rental price will cost you money. Rental prices can change almost weekly. So your chosen agent must demonstrate their knowledge regarding comparable properties competing for the tenant demand in the local area at the time of placing your property on the market. An agent with a high turnover of rental properties will show you recently let properties and the rent agreed. This will ensure a successful let within your specified timeframe and avoid an empty property.

With so many properties on the market, differentiating yourself from the competition is vital. Fantastic photos – perhaps utilising wide-angle and enhanced images – will help your property stand out on Rightmove & Zoopla. To maximise the interest, avoid agents that solely rely on the internet for tenant enquiries. Instead, choose an agent that combines excellent marketing with a proactive lettings team, who will utilise their rich database of tenants to maximise the interest in your property.

When it comes to advertising online, there are good, bad & ugly techniques like any marketing channel. Agents with an in-depth understanding of tenant behaviour whilst on property websites are at a distinct advantage. A strategic plan is strongly advised, instead of posting the advert and sitting back & waiting. Tie this with creating urgency before and on the viewings will give you the best chance of success.

Continual communication from the outset is key. Knowing how much activity your property has gained allows you to make informed decisions. It can be the difference between a let or a void period. Choose an agent committed to providing regular updates about the level of interest and feedback from prospective tenants.

It is your property; it is, therefore, your choice who lives there. Sometimes this may not be the person offering the highest rent. An open discussion with your agent about your preferences allows you to stay in control.

There are over 100 pieces of legislation that must be adhered to before a move-in takes place. Many of these carry hefty fines for non-compliance. Ensuring your agent informs you or actions them on your behalf means you will be protected before, during and after the tenancy.

Once let, and under property management's watchful eye, the information they provide from regular inspections is essential to the tenancy term's smooth running. These will help ensure your property is being cared for in the way you would wish. It also allows you to address any maintenance issues quickly and effectively to uphold the property's condition. Access to an online landlord portal will provide 24/7 visibility.

It is vital to ensure you retain all records, documents and statements relating to the tenancy. This not only protects you and your property against any damage once returned post-tenancy but helps with any personal tax obligations. These are now securely stored in an agent's online portal for easy access.

We genuinely care for customers, whether you are a current customer or thinking about using our services. Advice is always available from our Lettings Specialists. If there is anything you wish to discuss, please feel free to contact us. We can also help landlords looking to expand their portfolio, considering equity release or reducing your monthly outgoings, perhaps via a re-mortgage. Buy-to-let experts and Financial Advisers are available throughout the Robinson Jackson Group.

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